Thank you for shopping with ABOVE US. We are committed to delivering your fragrances securely and efficiently across India. Please read our shipping terms below.
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1. Shipping Coverage
We offer Pan-India delivery through our trusted logistics partners.
At the moment, we do not offer international shipping.
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2. Shipping Charges
• FREE Shipping is available on all orders above ₹699
• For orders below ₹699, shipping charges will apply based on your region, state, and city
The exact shipping fee will be calculated and displayed at checkout based on your delivery location.
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3. Order Processing Time
• Orders are processed within 1–3 business days (excluding weekends and holidays)
• You will receive a confirmation once your order has been dispatched
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4. Estimated Delivery Time
• Metro Cities: 3–5 business days
• Tier 2 & 3 Cities: 5–7 business days
• Remote Locations: 7–10 business days
Note: Delivery timelines are estimates and may vary due to factors such as location, weather, and courier delays.
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5. Tracking Your Order
Once your order is shipped, you will receive an email or SMS with a tracking number and link to track your shipment in real time.
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6. Delays & Missed Deliveries
If your delivery is delayed or missed:
• Contact us at aboveus1414@gmail.com or call +91 97682 21414 with your order ID
• We will coordinate with the courier partner to resolve the issue promptly
If a delivery attempt fails multiple times due to unavailability or incorrect address, the package will be returned to us. We’ll get in touch to arrange redelivery or refund (excluding applicable shipping charges).
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7. Address Accuracy
Please ensure that your shipping address, contact number, and pin code are accurate at the time of placing the order.
We are not responsible for delivery issues caused by incorrect or incomplete information provided by the customer.
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8. Contact Us
For any shipping-related inquiries, feel free to contact:
ABOVE US Store
📧 Email: aboveus1414@gmail.com
📞 Phone: +91 97682 21414