Welcome to ABOVE US. These Terms of Service (“Terms”) govern your access to and use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before using the site or making a purchase.
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1. Use of the Website
By using our website, you agree to:
• Use the site only for lawful purposes.
• Provide accurate and up-to-date information when placing orders or creating an account.
• Not misuse or tamper with our website, content, or services.
We reserve the right to limit, suspend, or terminate access to any user who violates these Terms.
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2. Product Information and Availability
We make every effort to display accurate product descriptions, images, and pricing. However:
• We may correct errors, inaccuracies, or omissions at any time without prior notice.
• Product availability is subject to change.
• Scent descriptions are subjective and meant for general guidance.
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3. Orders and Payments
When you place an order through our website:
• You agree that all provided information is accurate and authorized.
• Payments must be made using our approved payment methods.
• We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud or pricing errors.
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4. Shipping and Delivery
• We currently deliver Pan-India.
• Estimated delivery times are approximate and subject to external factors such as courier delays, holidays, or weather conditions.
• You will receive tracking details once your order is shipped.
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5. Returns and Exchanges
Due to strict safety and hygiene protocols, we do not accept returns or exchanges for the following products:
• Perfumes
• Intimate wear
• Opened or used products
We only accept return requests if:
• The item is damaged, defective, or incorrect.
• You notify us within 7 days of delivery, providing clear photos and a description of the issue.
Return requests outside this period or without proper documentation may be rejected. Please refer to our Return Policy for more details.
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6. Intellectual Property
All content on this site—including logos, branding, images, product names, designs, and text—is the intellectual property of ABOVE US or its content partners. Reproduction, distribution, or commercial use without permission is strictly prohibited.
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7. Limitation of Liability
We are not liable for:
• Any indirect, incidental, or consequential damages.
• Losses due to improper use of our products.
• External factors like courier delays or misuse of the website.
All products are provided “as is” without warranties unless explicitly stated.
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8. User-Generated Content
By submitting reviews, photos, or other content to our site or social media:
• You grant us a non-exclusive, royalty-free right to use, reproduce, and display the content for promotional or commercial purposes.
• You confirm that the content is original and does not infringe on any third-party rights.
We reserve the right to remove content that is inappropriate, offensive, or false.
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9. Changes to These Terms
We may update these Terms at any time. Changes will be posted on this page with the updated date. Continued use of our website means you accept any modified terms.
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10. Governing Law
These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Mumbai.